How to Book the Tambopata National Reserve 3 Days Tour
Booking the Tambopata National Reserve 3 Days Tour | Macaw Clay Lick & Sandoval Lake with Machu Picchu Team is simple and secure. Reservations can be completed online from anywhere in the world or directly through our reservations team. We recommend booking in advance, especially during the busiest travel months, because lodge rooms, professional jungle guides, motorized boats, transportation services, and spaces for the Chuncho Macaw Clay Lick excursion are limited.
Online Booking
To reserve the tour online, follow these steps:
- Click the BOOK NOW button to access our availability calendar.
- Select your preferred departure date and the number of travelers.
- Enter the required information for each participant, including full name, nationality, passport details, date of birth, email address, WhatsApp number, dietary requirements, allergies, relevant medical conditions, and arrival information in Puerto Maldonado.
- Choose whether to pay the required deposit or the full tour price.
- Complete the payment using a debit or credit card. A 3.99% online card-processing fee applies.
- After the payment is completed, you will automatically receive a transaction receipt by email.
- Our reservations team will verify the details and send your final confirmation, packing recommendations, meeting or pick-up instructions, and other important information for the tour.
Online reservations remain subject to the availability of lodge accommodation, guides, boats, vehicles, entrance arrangements, and local operations staff. For last-minute reservations, contact our team before making the payment so we can confirm that all the required services are available.
Arrival and Pick-Up Information
The tour begins in Puerto Maldonado. Reception and transfer are provided from the Puerto Maldonado airport or bus terminal according to the arrival information confirmed in your reservation.
Please send your flight number, airline, arrival time, or bus company details as soon as they are available. Travelers arriving one or more days before the tour must also provide the name and address of their accommodation in Puerto Maldonado so that the meeting or pick-up arrangements can be coordinated. Pick-up services are only available within the locations and schedules confirmed by our operations team.
Booking at Our Cusco Office
You may also reserve the tour in person at the Machu Picchu Team office: Portal Nuevo 270, Plaza Regocijo, Cusco
Located one block from the Plaza de Armas. Our staff will explain the complete three-day itinerary, lodge accommodation, meals, river transportation, jungle excursions, Macaw Clay Lick visit, Sandoval Lake canoe tour, inclusions, exclusions, payment conditions, and preparation requirements. Accepted payment methods include cash in Peruvian soles or US dollars, debit or credit card with a 3.99% processing fee, and bank transfer when coordinated in advance.
Information Required to Confirm Your Booking
Please provide complete and accurate information for every traveler:
- Full name exactly as shown on the passport
- Passport or valid identification number
- Nationality
- Date of birth
- Email address
- WhatsApp number with country code
- Flight or bus arrival information in Puerto Maldonado
- Hotel details when already staying in Puerto Maldonado
- Dietary restrictions or food allergies
- Relevant medical conditions
- Emergency contact information
Correct arrival and contact details are essential for coordinating reception at the airport, bus terminal, hotel, or confirmed meeting location.
CHANGES, CANCELLATIONS AND REFUNDS
Date Changes and Rescheduling
Requests to change the departure date must be submitted as early as possible by email or WhatsApp. Rescheduling is subject to the availability of jungle lodges, professional guides, motorized boats, ground transportation, local staff, entrance arrangements, and confirmed departures. Services already reserved or paid to local suppliers may be non-refundable. Any additional cost resulting from a date change, including new accommodation, boat, transportation, entrance, or staffing expenses, must be paid by the traveler. To request a change, contact us at info@machupicchuteam.com or via WhatsApp at +51 974 217 700.
Customer Cancellation Policy
A non-refundable deposit of USD 180 per person is required to confirm the reservation.
For cancellations submitted more than 48 hours before departure, the non-refundable deposit and the cost of any services already reserved or paid to suppliers will be deducted. Any remaining eligible balance may be refunded. Cancellations made within 48 hours of departure are non-refundable. Travelers who do not arrive at the confirmed airport, bus terminal, hotel, or meeting point at the scheduled time will be considered no-shows. No refund, credit, or rescheduling will be provided. Card-processing fees, bank charges, exchange-rate differences, currency-conversion costs, and payments already made to lodges, guides, drivers, boat operators, transportation providers, reserve administrators, or other suppliers are non-refundable.
Changes or Cancellation by Machu Picchu Team
The itinerary may be modified, postponed, or cancelled when weather or operational conditions make the original program unsafe or impossible to operate. These circumstances may include heavy rainfall, flooding, unsafe river levels, damaged trails, landslides, road closures, strikes, government restrictions, forest fires, or other events beyond our reasonable control. When operationally possible, Machu Picchu Team may offer a new departure date, a modified itinerary, a comparable alternative activity, or a refund for services that were not provided and remain recoverable from the corresponding suppliers. Wildlife sightings, including macaws, giant river otters, caimans, monkeys, capybaras, tapirs, or jaguars, cannot be guaranteed because the animals live freely in their natural habitat. Changes in wildlife activity are not considered grounds for a refund. Refunds cannot be guaranteed for services that have already been reserved, paid, used, or declared non-refundable by third-party providers.
