How to Book the Tambopata National Reserve 2 Days Tour
Booking the Tambopata National Reserve 2 Days Tour | Sandoval Lake & Chuncho Macaw Clay Lick with Machu Picchu Team is simple and secure. Because this is a fast-paced itinerary that combines two different areas of Tambopata, all arrival and departure details must be reviewed before the reservation is confirmed. We recommend booking in advance, especially during the busiest travel months, as lodge rooms, professional guides, motorized boats, transportation services, and spaces for the Chuncho Macaw Clay Lick excursion are limited.
Online Booking
To reserve the tour online:
- Click the BOOK NOW button to access our availability calendar.
- Select your preferred departure date and the number of travelers.
- Enter the required information for each participant, including full name, nationality, passport details, date of birth, email address, WhatsApp number, dietary requirements, allergies, and relevant medical conditions.
- Provide your flight, bus, or hotel information in Puerto Maldonado.
- Choose whether to pay the required deposit or the full tour price.
- Complete the payment using a debit or credit card. A 3.99% online card-processing fee applies.
- After payment, you will receive an automatic transaction receipt by email.
- Our reservations team will verify the itinerary, arrival schedule, lodge, guides, boats, and transportation before sending the final confirmation.
For last-minute bookings, please contact our team before making payment.
Required Arrival and Departure Times
This two-day program requires an early arrival in Puerto Maldonado on Day 1 and a late-afternoon or evening departure on Day 2. Please send the following information before booking: Airline and flight number, Flight arrival and departure times, Bus company and travel schedule, Hotel name and address when already staying in Puerto Maldonado, WhatsApp number with country code, Travelers arriving too late on Day 1 may not have enough time to complete the Sandoval Lake excursion. For this reason, the itinerary must be approved by our operations team before final confirmation.
Information Required to Confirm the Reservation
Please provide accurate information for every traveler: Full name exactly as shown on the passport, Passport or valid identification number, Nationality, Date of birth, Email address, WhatsApp number, Arrival and departure details in Puerto Maldonado, Dietary restrictions or food allergies, Relevant medical conditions, Emergency contact information.
Booking Confirmation
Your reservation is confirmed only after the required payment has been received and our team has verified the availability of the lodge, guide, ground transportation, motorized boats, entrance arrangements, and local support staff. The final confirmation will include: Confirmed departure date, Reception or meeting instructions, Detailed itinerary, Lodge information, Packing list, Included and excluded services, Payment details, Emergency contact information
Booking Directly with Our Team
You may also reserve by contacting Machu Picchu Team directly: Email: info@machupicchuteam.com WhatsApp: +51 974 217 700 Our reservations team will review your travel schedule and confirm whether it is compatible with this intensive two-day itinerary.
Booking at Our Cusco Office
Reservations can also be made in person at our office: Portal Nuevo 270, Plaza Regocijo, Cusco One block from the Plaza de Armas. Accepted payment methods include cash in Peruvian soles or US dollars, debit or credit card with a 3.99% processing fee, and bank transfer when coordinated in advance.
CHANGES, CANCELLATIONS AND REFUNDS
Date Changes and Rescheduling
Requests to change the departure date must be submitted as early as possible by email or WhatsApp. Rescheduling is subject to the availability of lodge accommodation, professional guides, motorized boats, ground transportation, entrance arrangements, and local support staff. Because this two-day itinerary combines Sandoval Lake and the Chuncho Macaw Clay Lick, any date change also requires verification of the traveler’s arrival and departure schedule in Puerto Maldonado. Services already reserved or paid to local suppliers may be non-refundable. Any additional cost resulting from a date change, including new lodge reservations, boat services, transportation, entrance fees, or staffing expenses, must be paid by the traveler. To request a change, contact us at info@machupicchuteam.com or via WhatsApp at +51 974 217 700.
Customer Cancellation Policy
A non-refundable deposit of USD 180 per person is required to confirm the reservation.
For cancellations made more than 48 hours before departure, the non-refundable deposit and the cost of any services already reserved or paid to suppliers will be deducted. Any remaining eligible balance may be refunded. Cancellations made within 48 hours of departure are non-refundable. Travelers who arrive too late to complete the scheduled activities, miss the confirmed reception or meeting time, or fail to participate on the booked departure date will be considered no-shows. No refund, credit, or rescheduling will be provided in these circumstances. Card-processing fees, bank charges, exchange-rate differences, currency-conversion costs, and payments already made to lodges, guides, drivers, boat operators, transportation providers, reserve administrators, or other suppliers are non-refundable.
Flight and Bus Delays
The traveler is responsible for choosing arrival and departure schedules compatible with this intensive two-day itinerary. If a flight or bus delay prevents participation in Sandoval Lake, the Chuncho Macaw Clay Lick, or another scheduled service, Machu Picchu Team will try to adjust the itinerary when operationally possible. However, no refund can be guaranteed for activities missed because of late arrival, transportation delays, cancellations, or changes made by airlines or bus companies. Travel insurance covering delays, cancellations, and missed services is strongly recommended.
Changes or Cancellation by Machu Picchu Team
The itinerary may be modified, postponed, or cancelled when weather, river, road, or operational conditions make the original program unsafe or impossible to operate. Possible causes include heavy rainfall, flooding, unsafe river levels, damaged trails, landslides, road closures, forest fires, strikes, government restrictions, health emergencies, or other circumstances beyond our reasonable control. When operationally possible, Machu Picchu Team may offer a new departure date, a modified itinerary, a comparable alternative activity, or a refund for services that were not provided and remain recoverable from the corresponding suppliers. Refunds cannot be guaranteed for services that have already been reserved, paid, used, or declared non-refundable by third-party providers.
Wildlife and Weather Conditions
Wildlife sightings cannot be guaranteed. Macaws, parrots, giant river otters, monkeys, caimans, capybaras, and other animals live freely in their natural habitat. Their presence and behavior depend on weather, season, river levels, food availability, and other natural factors. Rainfall, cloudy weather, reduced bird activity, or limited wildlife sightings are not considered grounds for a refund.
Refund Processing
Approved refunds will be issued through the payment method agreed upon with the traveler. Processing times may vary depending on the bank, card issuer, payment platform, or transfer method. Card-processing fees, bank charges, transfer costs, and currency-conversion differences will be deducted from the refundable amount.
1. What Activities Are Included in the 2-Day Tour?
The tour includes a guided visit to Sandoval Lake, an approximately three-kilometer rainforest walk each way, paddle-canoe exploration, motorized boat transportation, and an early-morning excursion to the Chuncho Macaw Clay Lick. The exact schedule may change according to weather, river conditions, and operational requirements.
2. What Time Should I Arrive in Puerto Maldonado?
You should arrive early in the morning on Day 1 so there is enough time to complete the Sandoval Lake excursion and transfer to the Tambopata lodge. Your return flight or bus on Day 2 should be scheduled for late afternoon or evening. All travel times must be reviewed by our reservations team before confirmation.
3. What Wildlife Can I See During the Tour?
Depending on natural wildlife activity, you may observe macaws, parrots, monkeys, giant river otters, black caimans, capybaras, tropical birds, turtles, and other Amazonian species. Sightings cannot be guaranteed because the animals live freely in their natural habitat.
4. Is the Tambopata 2-Day Tour Physically Demanding?
The tour requires a moderate level of physical activity. It includes jungle walking, paddle-canoe navigation, boat transfers, and a very early departure for the Macaw Clay Lick. The trail to Sandoval Lake is mostly flat but may be muddy, wet, or slippery during the rainy season.
5. What Should I Bring for the Tour?
Bring your original passport, lightweight long-sleeved clothing, long pants, comfortable closed-toe walking shoes, insect repellent, sunscreen, a hat, sunglasses, a rain poncho, a reusable water bottle, personal medication, binoculars, a camera, a power bank, and cash in Peruvian soles for entrance fees and personal expenses.
